Terms and Conditions

All inclusive hire charges

All hire charges include New Zealand’s Goods and Services Tax (GST) and daily insurance. You have unlimited mileage. Freshly laundered linen and all cooking equipment, crockery and cutlery is supplied. There is a charge for a colour TV, barbecue, picnic set, snow chains, cell phone, child restraint and bike rack. Driver’s licence Hirer and driver must be over 21 years of age and produce a valid driver’s licence. New Zealand recognises driver’s licences issued by your own country, as well as International drivers licenses.

AA Nationwide 24

hour freecall helpline are there should you require assistance. If you incur any minor repair bills the operator will give you a refund (up to NZ$100). Just produce receipts. If major repairs are needed, protect yourself by getting us to authorise it first. problems encountered with the vehicle or equipment must be reported to te operator as soon as practicable. This gives the operator the opportunity to rectify the problem within the rental period. Failure to do so will compromise any claim that may eventuate after the hire is finished. In all cases the responsibility of the operator is limited to refunding for the time that the vehicle was actually in repair. No alternative accommodation or food items will be paid for during down time. Malfunction of Radio/Cassette/CD players TV’s Videos, Microwave, Stove and Grill, Air-conditioning units. Fridge, Water pump, Shower and Toilet are not considered mechanical breakdowns and downtime will not be paid for these items. Retrospective claims will not be accepted for all New Zealand Motorhome or Campervan, rentals.

Insurance

You are fully insured in case of accident damage or loss of contents (excluding personal belongings). There is an excess (bond) of NZ$2500 (Bond is $3500 for drivers under 25 Years of age)

Bond

When you collect your vehicle we take an impression of your credit card for the bond of NZ$2500. This is the insurance excess for any single accident which may occur during your holiday and for which you are deemed to be at fault. Drivers aged 21-24 Years the bond is $3500. (The operator does not deduct the Bond from your Bank account at the start of your hire) The impression of your credit card covers your accident-damage bond liability plus any extra costs such as fuel fill-up and emptying of the toilet at the end of hire or any traffic infringements, losses or breakages. A credit card imprint must be on all rental agreements and must be the credit card of the main hirer unless prior arrangements have been made. The operator does not deduct the bond from the credit card, but merely hold the authority to deduct it in the unfortunate event of an accident. Where a credit card is not available, a cash bond will be held by the operator for 21 Days following hire.

Bond Waiver

You can choose to pay a non-refundable bond waiver of NZ$20/Day. This reduces the bond holding to nil and is on a per incident basis. A new waiver is required for the remaining days of hire after an accident has happened, therefore you must report it to the operator. Failure to report any incident to the operator may result in the total Bond waiver being taken again. Bond waiver does not cover the following, if you have a single vehicle accident, articles, appliances and fixtures inside the Motorhome unless in the case of Motor accident. Bond waiver is also available for drivers under 25 Years of age. A credit card imprint must be on all rental agreements and must be the credit card of the main hirer unless prior arrangements have been made.

Hire period Minimum is 5 days. Collect from 8 am onwards on your first day of hire and return no later than 5 pm on the last day. Days of hire are calculated on the number of actual calendar days you have the Motorhome or Campervan.

One Way Hires Its is possible to commence your hire in Auckland and finish it in Christchurch (or vice versa) at no extra charge if the rental period is a minimum of fourteen (14) days.

Accidents and Breakdowns: The liability of the operator, or its agents, extends to either replacing your vehicle with a similar one, or refunding your hire charge for any days you lose the total use of the vehicle

Pets or livestock are not permitted in any Motorhomes/Campervans.

Disclaimer: all illustrations and text are representations only and slight variations may occur from time to time.

You will be fully liable for any damage to the vehicle or third party if:

1. The terms of the rental contract are breached.
2. Damage to the vehicle is caused by careless or willful conduct.
3. Driving under the influence of alcohol or drugs.
4. Driving on restricted roads.
5. Water submersion or salt water damage caused through hirer's fault.

Driving fines
If you are fined or penalised for breaching any traffic laws, you are liable for the fine and/or associated administration costs


Fuel

All vehicles are supplied with a full tank of fuel at the start of hire, and must be returned with a full tank at the end of your hire.

Road Restrictions

Vehicle are not covered by insurance if travelling on the following roads:

Ninety Mile Beach (Northland)

Skippers Road (Queenstown)

(Conditions and charges may vary from time to time.)