TERMS AND CONDITIONS TO 30 SEPTEMBER 2006
What is included in the rates:
All the Operator rates are:
- - Gross in New Zealand Dollars and inclusive of Goods and Services Tax (GST)
- - Subject to Terms and Conditions outlined below.
The Operator Standard Rates Include:
- Free transfers on vehicle pick up from Airport or City to the the operator Vehicle
Rentals Depot
- Unlimited Kilometres
Goods & Services Tax (GST) of 12.5%
- Standard the Operator Vehicle Insurance
- Road User Charge/Diesel Tax
Cleaning fees and pre departure vehicle preparation
- One Way fees
- Extra Driver fee
- Vehicle living equipment
- Road Maps, Camping Park Directories and other tourist information
- 24 hour roadside assistance throughout New Zealand
the Operator All Inclusive Rates include:
Include all Standard Rates inclusions plus the following extras:
- Comprehensive Operator Vehicle Insurance Cover with NO Bond/Excess
- Picnic Table & Chairs (one chair for each person travelling)
- Baby Seat and/or Child Booster Seat
- Multiple Windscreen replacement
- Free Kiwi Camps V.I.P. Membership Card providing 10% discount at any Kiwi Camping Park
in New Zealand
One Way Hires
One Way hires are available between Auckland and Christchurch (or vice versa) at no
extra cost providing the rental period is a minimum of 14 days.
Long Term Hire Discounts
For all hires of 21 days or more a reduction in the rates of 5% will apply.
Daily Hire Charges
The hire charges are calculated on a daily basis, not a twenty-four hour day. Vehicles
are available at 8.00 am on the day you commence your hire and must be returned by 4.30 pm
on termination unless prior arrangements are made.
Deposit and payments
When you receive your confirmation a non-refundable deposit of NZ$400 is required to
secure the booking. The balance of monies owing to the operator Vehicle Rentals is
required 28 days before the hire commences. Cancellation fees apply see below.
Vehicle Equipment
The following equipment is standard in all the Operator motorhomes and campervans:
Living:
'Vehicle manual, maps, travel guides, camping park directories, gas and/or
electric heater, bucket, broom, towels, LPG gas bottle, clothes pegs, dustpan and brush.
Sleeping:
Duvets, blankets, (or, if preferred, sleeping bags will be provided as an alternative)
, pillows and sheets.
Cooking & Dining:
Crockery, cutlery, cooking utensils, pots, frying pan, grater, chopping board,
salad/serving bowls, storage containers, toaster, coffee plunger, kettle, teapot and tea
towels.
INSURANCE - STANDARD RATES
All the Operator Standard Rates include Standard Operatotor Vehicle Insurance. This
provides cover for:
- - Damage to the the Operator vehicle or third party property.
- - Public Liability up to NZ$5,000,000.
- A Bond/Excess of NZ$5,000 must be paid on collection of the vehicle. The hirer will be
responsible for the first NZ$5,000 of any costs incurred due to damage to the hired
vehicle or third party property.
- The hirer will be fully liable for the repair or replacement of damaged windscreens and
tyres.
- This Bond/Excess may be paid by cash, travellers cheques or credit card. the operator
Vehicle Rentals accept American Express, Visa, Bankcard and Mastercard. If a credit card
is used as the method of payment then NZ$5,000 will immediately be debited from the
account. the operator Vehicle Rentals will not be responsible for any losses incurred due
to interest charges or currency fluctuations.
- The Bond is fully refundable on return of the vehicle to the agreed drop off depot, on
the due drop off date, in a clean undamaged condition, with no damage incurred to third
party property, and with a full tank of fuel and empty toilet cassette.
the Operator offers two options to either reduce or waive this standard Bond/Excess
of NZ$5,000:
CDW OPTION 1
Payment of NZ$20 per day (maximum NZ$1,200 for any one hire) at the commencement of the
hire will reduce the Bond/Excess to NZ$1,200 (NZ$2,400 for hirers under the age of 25
years).
- The hirer will be responsible for the first NZ$1,200 (NZ$2,400 for hirers under the age
of 25 years) of any costs incurred due to damage to the hired vehicle or third party
property.
- The hirer will be fully liable for the repair or replacement of damaged windscreens and
tyres.
- If a credit card is used as the method of payment then an imprint only is taken. No
amount will be debited against the credit card on pick up. However, in the event of an
accident, the full bond of NZ$1,200 (NZ$2,400 for hirers under the age of 25 years) will
be uplifted immediately and any balance refunded only after full and final costs have been
established and deducted.
- The Bond is fully refundable on return of the vehicle to the agreed drop off depot, on
the due drop off date, in a clean undamaged condition, with no damage incurred to the
hired vehicle or third party property, and with a full tank of fuel and empty toilet
cassette.
CDW OPTION 2
Payment of NZ$32 per day (maximum NZ$1920 for any one hire) will completely waive the
Bond/Excess. This option is only available on hires of 10 days or more.
- The hirer will not be responsible for any costs incurred due to damage to the hired
vehicle or third party property, or for the repair or replacement of damaged windscreens.
- Please note: a signed credit card imprint will still be taken for a fuel and
cleaning deposit to a maximum of NZ$100. This deposit is fully refundable on return
of the vehicle to the agreed drop off depot, on the due drop off date, in a clean
undamaged condition, and with a full tank of fuel and empty toilet cassette.
INSURANCE – ALL INCLUSIVE RATES
- Comprehensive insurance as detailed in CDW OPTION 2 is included in
the Operator All Inclusive Rates, and NO excess applies.
- This applies to all eligible hirers over 21 years with hires of 7 days or over.
Please note: a signed credit card imprint will still be taken for a fuel and
cleaning deposit to a maximum of NZ$100. This deposit is fully refundable on return
of the vehicle to the agreed drop off depot, on the due drop off date, in a clean
undamaged condition, and with a full tank of fuel and empty toilet cassette.
INSURANCE EXCLUSIONS (applicable to both Standard and All Inclusive Rates)
- Tyres and punctures are not covered by Insurance and are to be repaired/replaced at the
hirer's cost.
- The hirer will be fully liable for any damage to the Operator vehicle or Third Party
property if:
- the terms of the Rental Agreement entered into with the operator
Vehicle Rentals are breached;
- damage is caused while driving under the influence of alcohol
or drugs;
- the vehicle is driven on restricted roads;
- damage is due to careless, wilful or reckless driving;
- negligence, or other act of the hirer results in water
submersion or salt water damage.
Minimum Hire Periods and One Way Hires
For all rental vehicles there is a minimum period of seven (7) days. It is possible to
commence your hire in Christchurch and finish it in Auckland (or vice versa) at no extra
charge if the rental period is a minimum of fourteen (14) days.
Refunds
Regretfully no refunds can be given for any unused portion of your holiday. However
your travel insurance may in some circumstances cover the unused portion. Refunds for
hires paid and cancelled prior to pick up will be subject to our cancellation policy.
Fuel
All vehicles are supplied with a full tank of fuel at the start of the hire, and must
be returned with a full tank at the end of your hire.
Vehicle Substitution and Design
We shall make every effort to provide the vehicle you requested but where a vehicle is
unavailable for any reason we reserve the right to provide a comparably high standard
vehicle at no extra cost to you. While including the same facilities, vehicle layouts may
vary slightly to those shown due to manufacturer design changes.
Drivers Requirements and Licence
All drivers must be 21 years of age or older and hold a current valid drivers licence,
to be produced at the start of the hire. An international or country of origin licence is
acceptable. No special licence is required to drive any of the Operator campervan or motorhome
in New Zealand. No maximum age limit applies.
Traffic Infringements
All traffic infringements are the responsibility of the hirer. the operator Vehicle
Rentals reserves the right to pass on details of the hirer's home contact to the New
Zealand Traffic Authorities.
Animals
We regret that animals are not permitted to travel in any of the Operator vehicle.
Road Restrictions
Hirers are permitted to drive their vehicle on any road in New Zealand except the
following which are prohibited in all circumstances:
North Island
- Ninety Mile Beach - Northland
- North of Colville Township - Coromandel Peninsula
South Island
- Skippers Canyon Road - Queenstown
- Ball Hutt Road - Mt Cook
Transfers
the Operators use taxis and shuttles as the preferred method of transfer. This allows
you to transfer at your convenience. The transfer on vehicle pick up is complimentary. The
transfer at the end of the hire is at the cost of the hirer.
Cancellations, Transfers & Amendments
Cancellation fees are as follows:
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Deposit retained |
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20% or deposit, whichever is the greater |
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40% of total reservations cost |
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75% of the total reservations cost |
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100% of total reservations cost |
Once a booking has been confirmed and a deposit paid the booking is considered live and
is subject to the cancellation policy. Transferring a booking, once confirmed will incur a
NZ$25.00 fee unless it is within 30 days of travel, when the above cancellation charges
apply. A booking can only be transferred to a maximum of 6 month before or after the
original date of travel.
Amendments to increase the length of the booking can be made at no cost.
Amendments to decrease the booking will be charged at a minimum of NZ$ 25.00 provided the
amendments occur at least 30 days prior to departure date. It is important to note that
the operator may at its discretion treat any amendment to decrease the booking as a
cancellation.
the operator Vehicle Rentals Ltd reserves the right to amend conditions, vehicle
specifications and tariffs at any time without prior notice.